This website is owned and operated by Snyder's-Lance, Inc. ("S-L"). We at S-L recognize that many visitors to our website are concerned about the information that they provide to us or that may be collected and how we treat that information. In order to address those concerns we have developed this S-L Website Privacy Statement.
Types of Information Collected
At this website, we may collect both personally identifiable information and non-personal information. Personally identifiable information relates to an individual consumer or business contact (for example, their name, address, telephone number, e-mail address, credit card number, etc.). We don't require that you provide this information to us in order to view our website or have access to its content. We may, however, collect personally identifiable information if you purchase food or other goods through this website, if you voluntarily sign up to be on our mailing list, if you e-mail us, or for purposes of a contest, sweepstakes, promotion or other activity on or through the website. Non-personal information relates to such things as how many people visit the website, which pages they access, the information they download, the type of browser and operating systems they use, the name of their internet service provider (such as MSN®), and other information of this general type. When you visit our website we will automatically collect non-personal information and combine it with similar information collected about all other visitors to the website. By collecting this information we learn how best to develop our website to meet the needs and desires of our customers and visitors.
Methods of Information Collection
As noted above, only non-personal information is collected from people who just visit this website. Visitors who purchase items through the website, e-mail us, sign up for mailings, enter contests or sweepstakes or participate in promotions, questionnaires or other activities on or through this site will usually be required to provide personally identifiable information. Without this personally identifiable information, we would be unable to respond to your inquiries, purchase orders, requests and/or applications. In addition, some contests or activities on the site may result in your friends, family or other visitors to the site submitting to us personally identifiable information about you.
Cookies and "Passive" Collection of Information
This website will use "cookie" technology from time to time. Cookies are pieces of information that are placed on an individual visitor's hard drive for the purpose of keeping records. Cookies can enhance your online experience by saving your preferences while visiting a particular website. The cookies used by this website do not collect any personally identifiable information. When you visit or view this website, a "cookie" may be placed on your computer. Temporary cookies are used for purposes such as counting the number of visits to our websites. These temporary cookies are eliminated when you exit your browser. A permanent cookie may also be stored on your computer. When you log in, this type of cookie tells us whether you have visited this website before or if you are a new visitor. It may also give us other non-personal information. The cookie does not obtain any personal information about you or provide S-L with any way to contact you. S-L does use the cookie to help us identify website features and content which are of the greatest interest, so S-L will be able to enhance this website to provide you with a great web experience. If you do not wish to have cookies placed on your computer, the "help" portion of your browser's toolbar will tell you how to prevent your browser from accepting any new cookies, how to disable cookies altogether, how to delete cookies once that have been placed on your computer and how to have your browser notify you when a new cookie has been received. Although you may take advantage of these features of your browser when visiting or viewing this website, please remember that cookies may help you take full advantage of the newest website features at this website, and S-L would encourage you to leave these cookies activated during your visit. Another tool that may be employed by this website is a "web beacon." Web beacons are Internet tools that help us determine various types of non-personal information. When you ask us to send you information on a promotion or via newsletters, web beacons may be used to determine how many of the e-mails sent were actually opened. Please note, however, that in general, most images viewed as part of a web page can be used as a web beacon. S-L is also likely to passively collect such other non-personal information as the IP address of your computer and the type of browser that you are using.
Contests, Sweepstakes and Promotional Games and Activities
Questionnaires and Surveys
Visitors to this website may be asked to complete surveys or opinion polls regarding their interests, thoughts, opinions and attitudes. These types of surveys help S-L understand the needs and desires of our customers. Sample answers to such surveys may be posted to this website. Such sample answers could possibly include some of your personally identifiable information, such as your first name or city, but S-L will not include your last name, phone number, street address or e-mail address as part of any publicly available posting of survey results.
How S-L Uses Your Personal Information
If you purchase food or other merchandise through this website, S-L uses your personally identifiable information to set up your account and/or process your order. If you enter into a contest, sweepstakes or other promotion through this website, S-L uses your personal information for purposes of the contest (such as to notify you if you win) and otherwise in accordance with the contest rules. If you e-mail S-L, agree to follow-up contact by S-L or ask to be placed on mailings lists that this website may maintain, we may contact you. For example, you may receive marketing and promotional materials, we may respond to your comments or questions or we may contact you if necessary during the course of processing a product or service you requested through our website. In addition to the uses listed above, we may use your personal information to improve our marketing and promotional efforts, for purposes of a contest or other activity, as part of a statistical website usage analysis, and/or to improve the features and content of this website. We may also use your personal information to assist in delivery of content that is customized to your interests. This type of customized content may eventually include such things as recipes, banners, product information and contests and promotions. We do not collect personal information on an automatic basis, but we may combine non-personal information (which is automatically collected) with your previously submitted personally identifiable information.
S-L and this website do not currently deliver banner advertisements to other websites, either along with or through an advertising partner. If and when this website chooses to work with an advertising partner for such a purpose, various forms of tracking may be used by said advertising partner(s). Please be sure to check the user agreements and privacy policies of any company serving banner advertisements, either on behalf of this website or on behalf of any other website so advertised, should you be interested in the content of the policies governing their conduct.
Third Party Service Providers
S-L, during the course of its business, uses third-party companies and individuals to perform a variety of functions, such as financial institutions that assist S-L with credit card transactions. These third parties may have access to information, both personal and non-personal, that is collected through this website. However, all such third-party service providers are prohibited from using any such information to which they are granted access for any purpose other than for which they were selected to work with S-L.
Disclosure of Information
S-L and this website may disclose personal or non-personal information in cases where we believe in good faith that it is necessary to prevent a crime or an injury or financial loss to ourselves or to third parties. In addition, we may disclose any and all information required pursuant to a court order, subpoena or otherwise required by law. We may also disclose personal and non-personal information to third-party service providers, as described above. We may disclose personal or non-personal information about those people who contact us through the e-mail features of the website or sign up for our mailing lists. Finally, we may disclose personal or non-personal information for purposes of a contest, sweepstakes, promotion or other activity available on the website or to improve our marketing or promotional efforts. There may also be times when we share aggregate information (that does not individually identify any particular person) with advertisers, business partners, subsidiary companies, affiliated companies, parent corporations, sponsors, joint venture partners and other third parties in an effort to customize or enhance the content and advertising of our website for future users or to improve our marketing and promotional efforts. We may also integrate and aggregate data from web log files to assist us in understanding how this website is navigated and the relative popularity of various features and content.
Links to Other Sites
S-L will attempt to ensure that every link on this website sends you to a helpful place on the Internet. However, many websites change their content and addresses frequently and without warning. Therefore, S-L cannot guarantee the availability of every page for which we have a link. Nor can S-L guarantee the quality or content of every website to which a link is provided. In addition, different websites have different privacy policies and other policies regarding usage of their sites. S-L recommends that you always check the privacy policies or other policies governing usage of websites you choose to visit. It is important that you understand these policies, as they may impact your rights.
Our Commitment to Security
We have put in place appropriate physical, electronic and managerial procedures to safeguard and help prevent unauthorized access, maintain data security and correctly use the information we collect online. This website uses Secure Sockets Layer (SSL) technology to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our website is just as safe as giving your credit card number over the phone. Please see the Safe Shopping Guarantee which is set forth on this website and incorporated into this Privacy Statement by reference.
In order to purchase food or other merchandise through this website, you may be required to create an account with S-L. For your protection, this account will only be accessible by means of a password or similar security measure. If you forget your password, click on the "Forgot Password" link on the login page. The screen will then ask you to enter your e-mail address. Upon entering your valid e-mail address, a new, randomly-generated password will be sent to your e-mail account.
This website is intended for the use of visitors of all ages. S-L does not knowingly collect personal information from children under age 13 via this website unless such collection is done in accordance with the law. Some of the contests, sweepstakes and promotions available on or through this website are open to children under age 13, so be sure to check the official rules to determine S-L's privacy practices for that contest, sweepstakes or promotion. Also, if you are under 18, please be sure to ask your parents for assistance before ordering anything through this website or providing any personally identifiable information.
Access to Your Personal Information and "Opt Out" Procedures
While it is your responsibility to evaluate the privacy policies and other policies governing the usage of the websites you visit before providing any information to those websites, S-L permits you to access the personally identifiable information we have collected about you and permits you to "opt out" of our collection, retention or disclosure of such information (subject to S-L's protection of itself and others, disclosures for legal reasons and S-L's current technological capabilities). In order to access personally identifiable information that we may have collected about you or to request that we limit our contact with you, limit our disclosures to third parties, or otherwise "opt out" of something that we are doing with your personal information, please e-mail us at email@example.com and tell us what you would like us to do. If you would like to contact us by postal mail, our mailing address is below, as is our telephone number. Please keep in mind that to protect your privacy and security, we may take reasonable steps to verify your identity before granting you access to any personally identifiable information or "opt out" capabilities.
Parental Options and Review
Parents of children under the age of 13 have the option to agree to the collection and use of their child's personal information without consenting to the disclosure of the information to third parties (subject to S-L's protection of itself and others, disclosures for legal reasons and S-L's current technological capabilities). In addition, parents can review the personal information provided by their child under the age of 13, ask to have it deleted and refuse to allow any further collection or use of the child's information (subject to the same items as above). In order to make these requests, parents should follow the "opt out" procedures set forth in the "Access to Your Personal Information and 'opt out' Procedures" section of this Privacy Statement. Please note that, while this site will not require more information from children under 13 than is reasonably necessary to participate in any activity or event, deletion of required information (such as information that would permit S-L to contact the winner of a contest) may result in termination of the child's participation in an event or activity. Parents should also note that the official rules for contests and promotions on this website may contain additional information related to their child's privacy and the parents' rights and responsibilities.
Changes to this Privacy Statement
This Privacy Statement may be changed from time to time, so we encourage you to check back with every visit to the site. If you do not agree to one or more of the changes, you may choose to "opt out," using the procedures set forth above. Once the change has been made, all information collected by the site, whether before or after the change, will be subject to the new terms of the Privacy Statement. The current version of this Privacy Statement is effective December 21, 2012.
How To Contact S-L
For general inquiries, please complete the form on the Contact Us page in our website. For privacy inquiries, please contact us at:
P.O. Box 32368
Charlotte, NC 28232
Attention: Legal Department
S-L may have operators collecting, maintaining or making use of personal information. The operator that is responsible for responding to privacy inquiries is Snyder's-Lance, Inc. Legal Department at the address listed above. Other operators that may be involved in the collection, maintenance or use of personal information are personnel in Snyder’s-Lance, Inc. Legal Department and Snyder’s-Lance IT Department, BFG Communications, and nGenx Corporation.
This website is owned and operated by Snyder’s-Lance, Inc. ("Lance"). It is provided and maintained by Lance for the entertainment, education and information of Lance customers, investors and those interested in Lance products.
Agreement to Terms
Intellectual Property/Content Ownership and Use
Please be specifically advised that the content of this website includes, without limitation, the names, logos, images, slogans, product designs, packaging and trade dress of the Lance products displayed on this website. Many of the names, slogans and/or marks are Registered Trademarks® of Lance Mfg. LLC; while others are subject to other trademark, service mark, trade dress, copyright© and/or other intellectual property rights of Lance Mfg. LLC, Snyder's-Lance, Inc. and/or the affiliates, subsidiaries, licensees or licensors of Lance Mfg. LLC or Snyder's-Lance, Inc. No unauthorized use may be made of this content.
Prohibition on use/Enforcement of terms
When you place orders through this website, you will be asked to provide certain information about yourself, such as your name, address and credit card information. You may not provide incomplete or inaccurate information (the purchase form will indicate what information is required, and what is optional, and you may also check Lance's Website Privacy Statement for further information on the collection and distribution of information by Lance). You are responsible for any use of this website by anyone using your credit card number, password or other identifier. You are also responsible for activities that occur within your Lance account. Thus, if for any reason you suspect that your credit card, password or other identifying information has been compromised, you should contact Lance immediately.
Contests, Sweepstakes and Promotional Games and Activities
Disclaimer of Warranties and Limitation of Damages
WITHOUT LIMITING THE FOREGOING, LANCE MAKES NO AND DISCLAIMS ANY REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED: (I) AS TO THE OPERATION OF THIS WEBSITE, OR THE INFORMATION, CONTENT, MATERIALS, SERVICES OR PRODUCTS INCLUDED ON OR AVAILABLE THROUGH THE SITE; (II) THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE; (III) AS TO THE ACCURACY, RELIABILITY OR CURRENCY OF ANY INFORMATION, CONTENT, SERVICE OR MERCHANDISE PROVIDED THROUGH THIS WEBSITE; AND/OR (IV) THAT THE WEBSITE, ITS SERVERS OR E-MAIL SENT FROM OR ON BEHALF OF LANCE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. LANCE DOES NOT GUARANTEE THE CONTINUOUS, UNINTERRUPTED OR SECURE ACCESS TO THIS WEBSITE OR ANY RELATED SERVICES. THE OPERATION OF THIS WEBSITE MAY BE INTERFERED WITH BY NUMEROUS FACTORS OUTSIDE THE CONTROL OF LANCE.
UNDER NO CIRCUMSTANCES SHALL LANCE BE LIABLE FOR ANY DAMAGES THAT RESULT FROM THE USE OF OR INABILITY TO USE THIS WEBSITE, INCLUDING BUT NOT LIMITED TO RELIANCE BY A USER ON ANY INFORMATION OBTAINED FROM THIS WEBSITE OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR E-MAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION, OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO LANCE'S RECORDS, PROGRAMS, OR SERVICES. YOU HEREBY ACKNOWLEDGE THAT THIS PARAGRAPH SHALL APPLY TO ALL CONTENT, MERCHANDISE AND SERVICES AVAILABLE THROUGH THIS WEBSITE.
LANCE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THIS WEBSITE OR THE PURCHASE OF ANY PRODUCT THEREFROM, EVEN IF LANCE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
Disclaimer With Respect to Other Internet Sites
Lance has not reviewed all of the sites, or content of sites, that may be accessed by or linked to this website. Lance is not responsible for the content of any pages or Internet images, information, or data, which are not contained on this website. Viewing of any and all other websites shall be at your own risk.
You agree to defend, indemnify, release and hold harmless Lance, including, but not limited to, the officers, directors, members, shareholders, employees, licensors, agents, licensees, contractors, attorneys, subsidiaries, affiliates and third-party content providers of Lance from all liabilities, claims and expenses, including attorney's fees and costs, that arise from, concern, or are connected with your use or misuse of this website or its content. Lance reserves the right to assume the defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Lance in asserting any available defenses.
Submission of Information and Other Content
1. License: To the extent that portions of this website permit you to send e-mails, submit information for contests or other promotions, or otherwise submit content (including, without limitation, questions, requests, comments, recipes, suggestions, stories, ideas, inventions, information, data, images, likenesses or text) to Lance and/or this website, whether or not such content is viewable in chat rooms or otherwise on this website, please be advised that by submitting such content you grant Lance a perpetual, non-exclusive, worldwide, royalty-free, irrevocable, fully and freely assignable license to any rights you have in the content submitted, including, but not limited to, the rights to use, display, reproduce, distribute, modify, prepare derivative works based upon, and perform publicly your content (or any part thereof) online and offline. Lance may treat any communication between you and Lance as non-confidential and non-proprietary. Lance is free to use any ideas, techniques, inventions, concepts, recipes, know-how or other information that you provide to Lance for any purpose whatsoever, including but not limited to any development of products or methods, manufacturing and marketing activities, sales material or efforts, or any other business use, without compensation or remuneration.
2. Standards: You agree not to submit any content to Lance that: (a) infringes on any third-party intellectual property, publicity, privacy, moral (droit moral) or other legal rights; (b) violates any applicable law or regulation; (c) is defamatory, threatening, harassing, obscene, harmful to minors or child pornographic; (d) contains any viruses, Trojan horses, worms, time bombs, cancelbots or other harmful components, including, but not limited to, computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; (e) constitutes unsolicited junk or bulk e-mail ("spam"); or (f) is otherwise tortious or criminal.
3. Warranty / Indemnity: You warrant and guarantee that you own all intellectual property, proprietary, privacy, publicity, moral (droit moral) and other rights to any content that you submit to us. You further agree to defend, indemnify and hold us harmless against: (a) any and all claims to the rights to content that you provide to us, (b) any and all claims that someone's rights were violated by our display or other use of the content that you provide to us.
4. Monitoring of Content / Removal: You agree that Lance has no responsibility to monitor, review, edit or control any content or other information that you or others submit to the website. You further agree that Lance may modify, remove or refuse to accept any content on this website for any reason. In certain cases, your access to the website may permit you to modify or remove content that you previously submitted. At your request, Lance may also modify or remove content that you submitted. Please note that we may also decline to modify or remove content that you submitted, despite your request. In addition, we may not be able to modify or remove certain content, including without limitation content that has been distributed to or relied on by another person or entity.
6. No Endorsement / Recommendation: You agree that by displaying the content that you or others submit to this website, Lance does not endorse or recommend any of the information submitted by you or others. In fact, Lance does not endorse, recommend, or take any responsibility for any content submitted to this website by any third party.
Without Lance's express consent, you may not: (a) link to this website; (b) use any automated means to access the website or collect any information from the website, including without limitation robots, spiders or scripts; or (c) frame the website, place pop-up windows over its pages or otherwise affect the display of its pages. Under no circumstances may you: (a) derive or attempt to derive the source or object code, source files or structure of this website or its content by reverse engineering, disassembly, decompilation or any other means; (b) attempt to access the accounts of others or attempt to penetrate security measures of the systems of Lance or its affiliates ("hacking"), whether or not the intrusion results in corruption or loss of data; or (c) transmit to Lance or by means of this website unauthorized or unsolicited advertising, junk or bulk e-mail ("spam"), or any other form of unauthorized or unsolicited transmission.
Governing Law and Jurisdiction
Lance makes no representation that this website or its content are appropriate for or available to locations outside the United States of America, and using this website from territories where it is illegal to do so is prohibited. Such is done at your own risk and you are responsible for compliance with all local laws.
Forward Looking Statements Disclosure
This website contains certain statements regarding Snyder's-Lance, Inc. (NASDAQ symbol LNCE) including statements regarding the financial position and cash flows, financial trends, reported financial results, trends, forecasts and other information that may constitute forward-looking statements within the meaning of the federal securities laws. These forward looking statements may be based upon assumptions and estimates made by Lance, each of which are subject to risks and uncertainties. You can identify such forward-looking statements by use of words such as "estimates," "plans," "believes," "expects," "hopes," "will," "intends," "targets," "objectives," "goals," "forecasts, " and other words of similar meaning or certainty. Forward-looking statements may also be identified by the fact that they do not strictly relate to historical or current facts. For each such statement Lance claims the protection of the safe harbor for forward-looking statements provided by the Private Securities Litigation Reform Act of 1995.
Demand for Lance's products and services are subject to intense competition, changes in consumer preferences and economic conditions. Actual results could differ materially from the forward-looking statements found on this website. Factors that may cause actual results to differ materially from the forward-looking statements include price competition, industry consolidation, raw material costs, effectiveness of sales and marketing activities, effective development of new products, brands, and markets and the operation of a leveraged business as described in Lance's filings with the United States Securities and Exchange Commission. We caution you that the above list of important factors and forward-looking statements are not exclusive. We refer you to the filings that Lance has made with the United States Securities and Exchange Commission. They may discuss new or different factors that may cause actual results to differ materially from those forecast. All forward-looking statements and information included in this website speak only as of the date the information is posted on the website, and we do not undertake any obligation to update such information after it is posted to the website or to remove such information from this website if it is no longer accurate or complete.
This website may also contain information concerning the stock of Lance and other companies. That information may include stock quotes. The Snyder’s-Lance, Inc. stock price and other stock prices which may be found on or accessed from this website are delayed a minimum of twenty minutes, and are provided for informational purposes only. The information contained or made available on or through this website is not intended for trading purposes. All such stock information is provided on this website by a third-party information provider. Snyder’s-Lance, Inc. and its stock information provider(s) make no warranties as to the accuracy or timeliness of the information found on this website or its suitability for any particular purpose and shall not be liable for any inaccuracies or delays in the stock quotes or other information or for any actions you might take in reliance thereon.
Please address any questions or correspondence to:
Attn: Consumer Affairs
P.O. Box 32368
Charlotte, NC 28232
To contact Lance by email, please use the form on the Contact Us page in our website.
Legal notices must be sent to Lance's postal mail address, with "Attention: Legal Department" substituted for "Consumer Affairs" in the mailing address. Notice will be considered given upon receipt. Lance may contact you and communicate official notices to you at your e-mail address, postal mail address, home or work address, telephone number or fax number. Lance is entitled to assume that any address information that you provide to us is correct. Notice to you will be considered given when sent.
All trademarks that appear on this site are the sole and exclusive property of their owners and no right or license to use them is conveyed herein.