Frequently Asked Questions

Q: How can I find more information about specific Lance® snacks?
That’s easy! You can get detailed information including product details, ingredients, allergy information and nutritional information for specific Lance® snacks on the product pages under each product category in the Our Products section of our website.

Q: Where can I buy a specific Lance® product?
We have two options to help you find Lance® products.
1. Try our Product Locator to find stores near you that carry them
2. You are welcome to contact Lance Customer Service at 1-800-99-LANCE, or fill out a Product Request Form to request Lance® snacks at a store near you.

Q: How can I read the code dates on the Lance® package?
Taste and freshness is always a primary concern for Lance. To ensure you get the same intense snacking experience every time you open a Lance® product we’ve introduced freshness dating. Lance’s “Guaranteed Fresh by,” is our guarantee to you that our product will be fresh until the day, month and year shown on the snack’s package. The numbers below the freshness date indicate the actual ovens used to bake the snack, so in the event that you are ever dissatisfied with our product, we can take the necessary steps to correct the problem. Lance is committed to providing only the freshest products for your on the go snacking.

Q: Do you offer any coupons on your products?
We offer coupons for Lance® sandwich crackers on our website, just visit the coupon section of our Snack Bites page to download the coupon of your choice.

Q: How can I find nutritional and allergy information about Lance® snacks?
You can get detailed information including product details, ingredients, allergy information and nutritional information for specific Lance® snacks on the product pages under each product category in the Our Products section of our website.

Q: What’s the shelf life of Lance® snacks?
The shelf life of Lance® products depends on several factors including the ingredients, packaging, and storage conditions. Taste and freshness is always a primary concern for Lance. To ensure you get the same intense snacking experience every time you open a Lance® product we’ve introduced freshness dating. Lance’s “Guaranteed Fresh by,” is our guarantee to you that our product will be fresh until the day, month and year shown on the snack’s package.

Q: Why isn’t my favorite Lance® snack product at my local store?
Lance makes an effort to have our items available at your local grocery store. If you can’t find a product, you are welcome to contact Lance Customer Service at 1-800-99-LANCE.

Q: Tell me more about the Lance partnership with NASCAR?
America’s favorite sandwich cracker will be hitting the NASCAR circuit in 2010. Lance® Sandwich Crackers will join the Tom’s brand as primary sponsors for the Marcos Ambrose and JTG/Daugherty Sprint Cup for three races and a associate sponsors for 12 other races.

During the 2009 racing season, Tom’s executed a limited NASCAR Nationwide Series sponsorship with the team. Based on the success of this sponsorship to help Tom’s generate excite among consumers and retailers, Lance decided to sign a multi-year agreement to include Lance® Sandwich Crackers and on the larger Spring Car circuit.

Q: How can I get information about Lance memorabilia?
If you are trying to determine the value of your Lance item, we recommend that you seek the advice of a reputable antiques or memorabilia dealer in your area. Anyone in this profession should be able to give you the approximate value of your piece. Unfortunately, the demands of our business make it difficult for us to research specific information on an old Lance item that you might have in your possession.


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